Shipping policy

DELIVERY INFORMATION 

LATEST DELIVERY INFORMATION

Royal Mail are currently experiencing delays across their network. Staffing issues due to self isolation and social distancing, along with greatly increased parcel volumes are having an effect on their service. We apologise for these delays and advise you to allow extra time for your orders to be delivered. Unfortunately parcels are not considered as lost until 15 working days have passed by Royal Mail so we are unable to investigate until this time has passed

CHRISTMAS POSTING DATES

UK&IRELAND STANDARD DELIVERY

Order by 2pm Monday 20th December 2021

NEXT DAY GUARENTEED DELIVERY

Order by 2pm Wednesday 22nd December

A signature is required upon delivery of all orders so you can order with confidence. If no-one is available at the delivery address the courier will leave a card with details of where your parcel can be picked up from.

Orders are dispatched from Monday-Friday. Orders placed on a Saturday, Sunday, Bank Holiday or after 2pm will be dispatched the following working day

UK ORDERS

Standard Delivery - £3.95 or FREE on orders over £69.99 

Delivery in 2-3 working days (excluding weekends & bank holidays). On rare occasions delivery may take up to 5 working days. 

Express Delivery - £5.95

Delivery in 1-2 working days (excluding weekends & bank holidays) Orders must be placed before 2pm Monday-Friday

Next Day Delivery - £9.95

Delivery the next working day before 1pm (excluding weekends & bank holidays) Orders must be placed before 2pm Monday-Friday 

Collect In-Store - FREE

Please do not travel to the store until you receive your order is ready to collect confirmation email. Orders can take up-to 1 working day to be ready for collection

Please note that orders not collected within 14 days will be cancelled and a refund issued

IRELAND ORDERS

Standard Delivery - £3.95 or FREE on orders over £69.99 

Delivery in 1-3 working days (excluding weekends & bank holidays). On rare occasions delivery may take up to 5 working days.

Please note as we remain part of the single market there will be no customs charges applied to your order so you can shop with us with complete confidence

EUROPEAN UNION

International Tracked & Signed - £12.00

Delivery can take up-to 10 working days (excluding weekends & bank holidays)

Please note due to Brexit and the UK leaving the EU you may be subject to localised customs charges, we are not responsible for any charges incurred and they are borne by the customer

USA

International Tracked & Signed - £17.00

Delivery can take up-to 10 working days (excluding weekends & bank holidays)

Please note due to Brexit and the UK leaving the EU you may be subject to localised customs charges, we are not responsible for any charges incurred and they are borne by the customer

REST OF THE WORLD

International Tracked & Signed - £14.00

Delivery can take up-to 10 working days (excluding weekends & bank holidays)

Please note due to Brexit and the UK leaving the EU you may be subject to localised customs charges, we are not responsible for any charges incurred and they are borne by the customer.